Frequently Asked Questions
Click on any question to see the answer.
Don't see your questions here? Feel free to use the contact form, or email me at contact@29andSeptember.com
Payments, contracts + terms
Working with me
+ I'm on a budget, do you have payment plans available?
I'm very flexible in terms of payments. On design + technical projects I usually request a 50% deposit, with the balance being paid when the final files are ready to be sent to you. I'm happy for you to break down a job into smaller parts, to help you spread the cost and improve your cash flow. Please feel free to get in touch for more help with this.
+ What are the terms of working with you?
Any custom work I do is subject to my terms and conditions.This is to ensure that both the client + myself are protected; the client receives the work they are expecting + payment is made. These are very standard terms + I’d be happy to send a full copy to you via email, before you decide to work with me.
+ Do I have to pay royalties on the prints I buy from you?
Absolutely not! When you buy a print from me, you can use it on your website, printed goods + products for sale, without having to credit me or pay any royalties. The only thing you can’t sell, is the print artwork file itself. If you'd like a copy of the license prior to purchasing, let me know + I'd be happy to send it to you.
+ I'm thinking of working with you but would rather see some feedback. Do you have any available?
Sure, I’m proud to have maintained a 100% positive feedback rating. You can view feedback by clicking here.
+ Can I see previous work?
Absolutely, you can view my portfolio by clicking here and I’d be happy to send work relevant to your area of the market, upon request.
+ What types of product do you work with?
I can design and provide technical documents (technical drawings and tech packs used by the factory to get garments into production) for Men's and Women's clothing, swimwear + activewear. I have to be honest in saying that I can design Childrenswear, sleepwear and underwear, but I don’t provide technical services for these garments as it’s not something I’m a specialist in. I’m not currently taking on accessories projects.
+ What is classed as ‘1 item?
Any single product, that requires a separate drawing + tech pack is classed as 1 item. For example, a 2 piece suit requires a separate tech pack for the skirt + jacket, so is counted as 2. A bikini requires a separate tech pack for the top + bottom, so is also counted as 2.
+ Will I like the work you do?
All of my design quotes include 5 rounds of revisions, therefore, you’ll have plenty of opportunities to feed back on what you like + don’t like to ensure that you’re happy with the work + it meets your original brief.
+ How long will the work take?
This really depends on the type of work, each package/service page will give you an indication of the length and if you've booked a consulting session, you can see my availability and book a session by clicking here. Keep in mind this is only the times I'm free for consulting calls + not an indication of whether I'm free for design projects. I do get booked up for project work in advance, so if you'd like work completing for a specific date, please get in touch prior to purchasing to ensure that I can finish the work on time.
+ I don’t live near you, is this a problem?
No, not at all. I'm currently working with clients and factories in 4 continents + this hasn't aected our results at all. I’m used to working internationally + have developed a system where I can regularly communicate with clients + share their work in progress.
+ I'm a student, can I still work with you?
Yes, I have worked with several students recently and it was a great experience. As well as paid services, I also oer free help + articles through my blog; which shares industry tips, news and insights.
+ Are you available for teaching + education?
Yes, I have previous experience teaching in schools + within the workplace + have taught both on location + remotely. If teaching in schools, I already have a criminal records check and am familiar with completing a plenary for each lesson plan.
+ Are you available to work on location?
I love working in person + if time allows I’d like to take on more projects like this. I’m regularly available in England (the Midlands + London) + Germany (Leipzig + Berlin) + often have availability in other cities worldwide. If you would like to discuss this further, just let me know.